Shipping Policy

Thank you for choosing Kashrid for your culinary delights! We're delighted to bring our homemade goodness straight to your doorstep. Please take a moment to review our shipping policy:

1. Delivery Zones:

We currently offer delivery within a Delhi/NCR radius from our kitchen. To check if we deliver to your location, please enter your address at checkout.

2. Delivery Time:

Our team is committed to delivering your order promptly. Delivery times may vary based on your location and order volume. We strive to ensure your food arrives fresh and delicious within the estimated delivery window. Once you place an order, it will reach you within 30-90 minutes. For pre-orders, you can choose your delivery time either lunch or dinner

Opening and Closing Time: 8:00 AM - 8:00 PM

3. Delivery Days:

We deliver 7 days a week. Our delivery schedule is designed to provide you with the freshest homemade meals on the days that suit you best.

4. Order Processing:

To ensure the quality of your order, we have partnered with reliable services like Dunzo and Shadowfax to provide fast delivery.

5. Delivery Charges:

We offer free delivery for orders over ₹1000. For orders below this amount, a calculated distance-based delivery fee will be applied at checkout.

6. Packaging:

We take great care in packaging your order to maintain its freshness and quality during transit. Our packaging is eco-friendly, and we encourage you to recycle or reuse it.

7. Return Policy:

Since this is a food item, there is no cancellation, return and refund policy. However, if you do not receive what you ordered, please get in touch with us. Share a screenshot, and we will replace your order within 30-90 minutes.

8. Special Instructions:

If you have any special delivery instructions or dietary preferences, please provide them in the designated field during checkout. We’ll do our best to accommodate your requests.

9. Order Tracking:

Once your order is dispatched, you will receive a confirmation message with a tracking link. You can use this link to monitor the status of your delivery.

10. Customer Support:

If you have any questions or concerns regarding your delivery, please contact our customer support at +91 9250483367. We're here to assist you. By placing an order with Kashrid, you agree to abide by the terms outlined in this shipping policy. We appreciate your support and hope you enjoy the delicious, homemade flavors we bring to your table!